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Washer Won't Drain? Basic Checks Guide

Try these simple steps if water remains in your washing machine tub after the cycle.

Before You Call: Simple Washer Drainage Checks

Finding your washing machine full of water at the end of a cycle is a common problem. Before calling for repair, check these basic things related to the drain hose and filter, which are frequent culprits.
Important: This guide covers checking external hoses and potentially user-accessible filters. It does not cover repairing or replacing the internal drain pump or diagnosing control board issues.

⚠️ SAFETY FIRST! READ BEFORE PROCEEDING! ⚠️

ALWAYS unplug the washing machine before attempting to inspect or clean the drain pump filter or moving the machine.
Have buckets and towels ready to catch water that will likely spill when checking hoses or filters.
Be careful when moving the washing machine.
If you are unsure or uncomfortable performing any step, STOP and contact a qualified professional.

Step-by-Step Basic Checks for No Draining

  1. Check the Drain Hose

    Locate the drain hose at the back of the washer. Ensure it's not kinked, crushed, or bent sharply, which can block water flow. Check where the hose drains (standpipe, laundry sink) – make sure that drain point isn't clogged. Ensure the end of the hose isn't pushed too far down into the standpipe (can cause siphoning issues or blockages).

    Check the Drain Hose

  2. Check & Clean the Drain Pump Filter (If Applicable)

    Unplug the washer first! Many front-load washers (and some top-loaders) have a filter/trap designed to catch debris before it reaches the drain pump. This is usually located behind a small access panel at the bottom front of the machine. Check your owner's manual for the exact location and instructions. Carefully open the filter cap (place towels and a shallow pan underneath to catch water) and remove any lint, coins, buttons, or other debris. Clean the filter thoroughly and replace it securely.

    Check & Clean the Drain Pump Filter (If Applicable)

  3. Ensure Lid/Door is Closed

    Some washing machines may not initiate the drain cycle properly if the lid switch or door lock isn't fully engaged. Ensure the lid/door is firmly closed.

  4. Try Running a "Drain" or "Drain & Spin" Cycle

    After checking the hose and filter, try selecting a dedicated "Drain" or "Drain & Spin" cycle on your machine to see if it will pump the water out now.

Washer Still Won't Drain? Time for Professional Help

If you've checked the drain hose for kinks/clogs, cleaned the pump filter (if accessible), ensured the lid is closed, and the washer *still* won't drain, the problem likely lies with the drain pump motor itself, an internal blockage you can't reach, the water level switch, or the control board.
Replacing a drain pump or diagnosing control issues involves electrical components and potential water handling. For safety and effectiveness, this repair should be performed by a qualified appliance repair professional.

Get Your Washer Draining Again!

Need expert help with a non-draining washer? Connect with experienced technicians who can diagnose and fix the problem quickly.

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