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Washer Error Code? Basic Checks Guide

Try these simple steps when your washing machine displays an error code.

Before You Call: Understanding Error Codes

Seeing an error code on your washing machine can be confusing. While many codes require professional help, this guide covers some initial basic steps you can take that might resolve common codes related to power, water, or load issues.
Important: This guide provides general steps. Always consult your specific washing machine's owner's manual first, as it may list common codes and recommended actions for your model. This guide does not cover internal component testing or repair.

⚠️ SAFETY FIRST! READ BEFORE PROCEEDING! ⚠️

ALWAYS unplug the washing machine before attempting any checks that involve moving the machine or accessing filters/hoses.
If your manual suggests checking electrical components or if you are unsure, STOP and call a qualified professional due to the risk of electrical shock.

Step-by-Step Basic Checks for Error Codes

  1. Note Down the Exact Error Code

    Write down the specific code displayed (e.g., F21, UE, E10). This is crucial information for your owner's manual or a repair technician.

  2. Consult Your Owner's Manual

    Your washer's manual is the best first resource. Look up the specific error code in the troubleshooting section. It will often tell you the likely cause and suggest simple steps you can try.

  3. Try a Power Reset

    Often, a simple power cycle can clear temporary glitches. Unplug the washing machine from the wall outlet (or turn off the breaker). Wait for 5-10 minutes. Plug it back in (or turn the breaker on) and see if the error code clears and the machine operates normally.

    Try a Power Reset

  4. Check Water Supply & Drainage (For Water/Drain Codes)

    Ensure both hot and cold water supply valves behind the washer are fully open. Check fill hoses for kinks. Check the drain hose for kinks or clogs. Check and clean the drain pump filter if your model has an accessible one (unplug first!). Refer to the "Won't Drain" guide for more detail.

    Check Water Supply & Drainage (For Water/Drain Codes)

  5. Check Load Balance (For Unbalanced Load Codes)

    An unevenly distributed load is a common cause for these codes. Open the washer, redistribute the items evenly, and try the cycle again. Avoid washing single heavy items. Refer to the "Won't Spin" guide.

  6. Check for Oversudsing (For Suds Codes)

    Too many suds can trigger this error. Let the suds dissipate or run a rinse cycle. Use less detergent, and ensure you're using HE detergent in an HE machine.

Error Code Persists? Time for Professional Help

If you've consulted your manual, tried a power reset, checked relevant basic steps (water, drain, load balance), and the error code returns or persists, it indicates an internal component issue (sensor, valve, pump, motor, control board) that requires diagnosis by a technician.
Do not ignore persistent error codes. They often point to specific faults that need professional attention to prevent further damage. Contact a qualified appliance repair professional with the specific error code information.

Decode That Error Code - Get Expert Help!

Washer flashing an error? Connect with experienced technicians who can interpret the code and perform the necessary repair safely.

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