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Dryer Drum Not Turning? Basic Checks

Try these simple checks if your dryer motor runs but the drum doesn't spin.

Before You Call: Simple Drum Spin Checks

If you hear your dryer motor running but the drum isn't turning, the most likely cause is a broken drive belt. While replacing the belt is a job for a pro, here are a couple of simple things you can check.
Important: This guide covers basic checks only. It does not cover disassembly or repair of internal components like belts, motors, or rollers. A broken belt requires professional service.

⚠️ SAFETY FIRST! READ BEFORE PROCEEDING! ⚠️

ALWAYS unplug the dryer before attempting to reach inside or inspect components.
Be careful of sharp edges inside the drum area.
If you suspect a broken belt, do not continue to run the motor unnecessarily.
If you are unsure or uncomfortable performing any step, STOP and contact a qualified professional.

Step-by-Step Basic Checks for No Drum Spin

  1. Try Turning the Drum by Hand

    Unplug the dryer first! Open the dryer door and reach inside. Try to rotate the drum manually.

    - If it spins very freely with little to no resistance: This almost certainly confirms the drive belt is broken or has slipped off the pulleys. You will need professional service to replace it.

    - If it's very stiff, hard to turn, or won't turn at all: This could indicate seized drum support rollers, a jammed idler pulley, or something physically jamming the drum. This also requires professional diagnosis and repair.

    Try Turning the Drum by Hand

  2. Listen Carefully to the Motor Sound

    Plug the dryer back in briefly and start it. Listen closely to the motor hum. Does it sound normal, or is it straining, buzzing loudly, or making grinding sounds? A normal hum with no drum rotation strongly suggests a broken belt. A straining or grinding sound might indicate a motor issue or something binding the drum (like seized rollers). Unplug the dryer again after listening.

    Listen Carefully to the Motor Sound

Drum Still Not Turning? Time for Professional Help

If the drum spins too freely by hand (broken belt) or is stiff/jammed (rollers/pulley/obstruction), the issue requires internal repair. There are no further simple checks a user can typically perform for this symptom.
Replacing a dryer belt, rollers, or idler pulley involves taking the dryer apart. To ensure it's done correctly and safely, contact a qualified appliance repair professional.

Get Your Dryer Drum Spinning Again!

Motor runs but no tumble? Connect with experienced technicians who can replace the belt or fix the drive system.

Call Now for Appliance Repair